Hot Air Balloon Marrakech
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Privacy policy

How we use the personal details you share when you book.

Last updated: October 2026

What we collect

When you book, we collect the full name of each passenger, and the WhatsApp number and email address of the person booking. We also collect your pickup location, the Google Maps link you share, and any notes you add.

How we use it

  • To organise your flight, pickup and drop-off.
  • To register every passenger for insurance.
  • To write each passenger's name on their flight certificate.
  • To contact you on WhatsApp or by email about your booking.

Who we share it with

We share only what's needed with our drivers, flight crew and insurer to run your flight. We never sell your details or use them for advertising.

How the booking form works

The booking form on this website doesn't store your details on our servers. When you tap “Send booking on WhatsApp” or “Send by email”, your message is sent through WhatsApp or your email app, and we receive it there.

How long we keep it

We keep your booking details only as long as we need them for your flight and for our legal and accounting obligations.

Cookies

This website doesn't use advertising or tracking cookies. Fonts are loaded from Google Fonts.

Your rights

You can ask us to see, correct or delete your personal details at any time. In Morocco, personal data is protected by Law 09-08. Contact us on WhatsApp or at [email protected].

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